Telehealth & Virtual Care

Protect PHI Across Every Virtual Care Session, Device, and AI Workflow

Telehealth platforms generate PHI across video sessions, chat transcripts, remote monitoring devices, clinical documentation systems, and AI-powered workflows. Seald Healthcare encrypts patient data at the record level before it reaches third-party systems, ensuring protection remains attached to the data wherever it goes.

Sessions Protected

The Problem

Virtual Care Extends Beyond Your Security Perimeter

Patient data generated during a virtual encounter rarely stays inside a single system. Session recordings, chat transcripts, clinical notes, intake forms, remote monitoring data, and AI-generated summaries move across multiple platforms and vendors after the encounter ends.

Session Data Flows Downstream

Session recordings, chat logs, clinical notes, and patient-generated data often flow into documentation platforms, analytics systems, and third-party applications with security controls that may differ from the originating platform.

Personal Devices Create New Exposure Points

Patients access care from personal devices, home networks, and unmanaged environments that sit outside traditional healthcare security controls.

AI Workflows Create New PHI Risks

AI documentation, triage, summarization, and care-coordination tools continuously ingest patient data. Traditional access controls were not designed to govern how PHI moves through agentic and AI-powered workflows.

How Seald Healthcare Solves It

How Record-Level Encryption Protects Virtual Care

Seald Healthcare encrypts patient data before it reaches documentation systems, analytics platforms, remote monitoring tools, and AI workflows. Encryption and access policies remain attached to the data wherever it goes.

Record-Level Encryption for Session Data

Clinical notes, chat transcripts, intake forms, session recordings, and remote monitoring data are encrypted before they leave the originating platform. Third-party systems receive only the data they are authorized to access.

Device-Aware Access Controls

Define access based on identity, device, location, time window, and workflow. Revoke access from a specific device or session without affecting the broader provider account.

Policy-Governed AI Access

AI systems can decrypt only the records they are explicitly authorized to process. Documentation tools, triage systems, and AI assistants access only the PHI required for a specific task, while every access event is logged and auditable.

HIPAA Safe Harbor

A Breach of Properly Encrypted PHI Is Not a Reportable Breach Per HHS

If protected health information is lost, stolen, or accessed by an unauthorized party, properly encrypted data remains unreadable and unusable. Under HHS guidance, properly encrypted PHI is not considered unsecured PHI when the decryption key or process has not also been compromised, and therefore does not trigger HIPAA breach-notification requirements. That means a security incident does not automatically become a reportable breach. The result can be reduced breach liability, lower cyber insurance costs, and a dramatically different outcome for your organization.

“Protected health information (PHI) is rendered unusable, unreadable, or indecipherable to unauthorized individuals if one or more of the following applies: electronic PHI has been encrypted as specified in the HIPAA Security Rule… such encryption renders the breach notification provisions of the HITECH Act inapplicable.”
— HHS Guidance Specifying the Technologies and Methodologies for Securing PHI · 45 CFR § 164.402

No Public Disclosure

No 60-day notification clock, no HHS portal listing, no press release.

Reduced OCR Exposure

Demonstrated safeguards reduce regulatory and enforcement exposure.

Lower Insurance Premiums

Record-level encryption may qualify for carrier premium credits.

1B+

Patient records exposed across 7,400+ reported healthcare breaches since 2009.

Virtual care depends on third-party platforms, integrations, devices, and workflows. The more places patient data travels, the more places it can be exposed.

FAQ

Frequently Asked Questions

What does Seald Healthcare do?

Seald Healthcare protects patient data itself, not just the systems around it. PHI remains encrypted at the record level wherever it is reviewed, processed, shared, or stored, and decrypts only at authorized read time under policy for an approved person, device, application, service, or AI agent.

Does Seald Healthcare have access to our patient data?

No. Seald Healthcare is zero-knowledge by design. We manage the cryptographic infrastructure and policy enforcement required to protect the data, but we cannot independently decrypt customer PHI.

What happens if a vendor or cloud environment is breached?

Seald Healthcare is designed so that compromising the environment storing the data does not, by itself, provide the authority required to decrypt the protected records. Patient data remains encrypted, and decryption still requires an authorized request that satisfies the active policy.

Can Seald Healthcare protect AI workflows?

Yes. Applications and AI agents can be treated as authorized services under policy. Seald Healthcare allows approved AI workflows to access the patient records they require while keeping PHI encrypted outside authorized processing contexts.

Take the Next Step

Ready to Secure Your Virtual Care Platform?

See how Seald Healthcare protects patient data across every telehealth session, device, integration, and AI workflow without adding friction for providers or patients.

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