The Problem
Virtual Care Extends Beyond Your Security Perimeter
Patient data generated during a virtual encounter rarely stays inside a single system. Session recordings, chat transcripts, clinical notes, intake forms, remote monitoring data, and AI-generated summaries move across multiple platforms and vendors after the encounter ends.
Session Data Flows Downstream
Session recordings, chat logs, clinical notes, and patient-generated data often flow into documentation platforms, analytics systems, and third-party applications with security controls that may differ from the originating platform.
Personal Devices Create New Exposure Points
Patients access care from personal devices, home networks, and unmanaged environments that sit outside traditional healthcare security controls.
AI Workflows Create New PHI Risks
AI documentation, triage, summarization, and care-coordination tools continuously ingest patient data. Traditional access controls were not designed to govern how PHI moves through agentic and AI-powered workflows.
Policies in Action
Examples of What You Can Enforce
Virtual care distributes patient data across providers, devices, documentation systems, and external workflows. Seald Healthcare applies record-level decryption policy to each interaction so access can be limited to the data and conditions required for care. Start with your own providers and staff, then extend the same controls across the systems supporting each virtual encounter.
Learn More About Policy StudioDr. James Cole ([email protected]) can decrypt records only for patients on today's visit schedule, during each visit window, from a registered device with MFA verified. Outside a scheduled window, the records do not decrypt.
Providers can decrypt a patient's record only during the scheduled visit window, from a registered device.
Support staff can decrypt scheduling and technical fields only. Clinical encounter data does not decrypt for the support role.
Any user is limited to two decryption sessions per hour, and only for patients on the schedule.
Verbatim Transcription can decrypt authorized visit audio only for scheduled encounters, from its registered environment with MFA verified. Access to each file expires 24 hours after the visit.
The AI scribe can decrypt only the active encounter, and only during the scheduled visit window.
PulseSurvey can decrypt contact fields only. Clinical data does not decrypt in its environment.
Halo Remote Monitoring's access is revoked automatically when a monitoring program ends.
HIPAA Safe Harbor
A Breach of Properly Encrypted PHI Is Not a Reportable Breach Per HHS
If protected health information is lost, stolen, or accessed by an unauthorized party, properly encrypted data remains unreadable and unusable. Under HHS guidance, properly encrypted PHI is not considered unsecured PHI when the decryption key or process has not also been compromised, and therefore does not trigger HIPAA breach-notification requirements. That means a security incident does not automatically become a reportable breach. The result can be reduced breach liability, lower cyber insurance costs, and a dramatically different outcome for your organization.
“Protected health information (PHI) is rendered unusable, unreadable, or indecipherable to unauthorized individuals if one or more of the following applies: electronic PHI has been encrypted as specified in the HIPAA Security Rule… such encryption renders the breach notification provisions of the HITECH Act inapplicable.”
No Public Disclosure
No 60-day notification clock, no HHS portal listing, no press release.
Reduced OCR Exposure
Demonstrated safeguards reduce regulatory and enforcement exposure.
Lower Insurance Premiums
Seald Healthcare’s demonstrable controls may qualify for carrier premium credits.
FAQ
Frequently Asked Questions
What does Seald Healthcare do?
Seald Healthcare protects patient data itself, not just the systems around it. Each record is encrypted individually, with decryption authority kept separate from the data. Records stay encrypted wherever they are stored, accessed, or shared and decrypt only during authorized use under policy for an approved person, device, application, or AI agent.
Does Seald Healthcare have access to our patient data?
No. Seald Healthcare is zero-knowledge by design. We manage the cryptographic infrastructure and policy enforcement required to protect the data, but we cannot independently decrypt customer PHI.
What happens if a vendor or cloud environment is breached?
Seald Healthcare is designed so that compromising the environment storing the data does not, by itself, provide the authority required to decrypt the protected records. Patient data remains encrypted, and decryption still requires an authorized request that satisfies the active policy.
Can Seald Healthcare protect AI workflows?
Yes. Each AI agent or workflow decrypts only the records its policy allows, and its access can be revoked in real time. Records sent to outside AI vendors stay encrypted and decrypt only during authorized use. Every decryption is logged.