Seald Healthcare, Inc. ("Seald Healthcare," "we," "our," or "us") operates the website at sealdhealthcare.com and provides a data security platform that enables organizations to encrypt and control access to sensitive information, including protected health information (PHI). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or engage with our services.
Please read this policy carefully. By using our website or services, you agree to the practices described here. If you do not agree, please discontinue use of our website and services.
1. Scope of This Policy
This policy applies to personal information collected through our website, marketing communications, sales processes, and customer support interactions. It does not apply to the content of data that our customers process using the Seald Healthcare platform. Our customers are responsible for their own data processing activities and compliance obligations, including any applicable obligations under the Health Insurance Portability and Accountability Act (HIPAA).
When Seald Healthcare acts as a service provider or business associate to a customer that is a HIPAA covered entity or business associate, the terms of the applicable Business Associate Agreement govern the handling of any PHI we access in connection with providing those services.
2. Information We Collect
Information You Provide Directly
We collect information you give us when you:
- Fill out a contact, demo request, or inquiry form
- Subscribe to our newsletter or email updates
- Download a white paper, report, or other resource
- Register for a webinar or event
- Communicate with our sales or support team by email or phone
- Enter into a business relationship or sign a contract with us
This information may include your name, business email address, job title, company name, phone number, and any other details you choose to share with us.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on each page, and navigation path
- Referring URL (the site or link that brought you to ours)
- Device identifiers and screen resolution
- Cookies and similar tracking technologies (see Section 8)
Information from Third Parties
We may receive information about you from third-party sources such as our CRM provider, marketing data enrichment partners, or publicly available professional directories (such as LinkedIn), to the extent permitted by applicable law. This information may supplement records we already hold or help us identify relevant contacts within organizations we serve or intend to serve.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, demo requests, and support questions
- Communicate with you about our products, services, and company news (with your consent where required)
- Process and fulfill agreements, orders, and transactions
- Improve and optimize our website, product offerings, and marketing
- Analyze website traffic and usage patterns using aggregated, anonymized data
- Detect, prevent, and respond to fraud, abuse, or security incidents
- Comply with legal obligations, including regulatory requirements applicable to our business
- Enforce our Terms and Conditions and other agreements
We do not sell your personal information to third parties for their own marketing purposes.
4. Legal Basis for Processing (EEA and UK Visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information on the following legal bases:
- Legitimate interests: To operate and improve our business, communicate with prospective and existing customers, and protect against fraud and security threats.
- Contractual necessity: To perform obligations under a contract with you or your organization.
- Consent: For marketing communications and certain cookie placements, where we have obtained your prior consent.
- Legal obligation: Where processing is required to comply with applicable law.
5. Sharing of Information
We share personal information only in the circumstances described below:
Service Providers
We work with third-party vendors who perform services on our behalf, including website hosting, email delivery, CRM management, analytics, payment processing, and customer support tooling. These providers access personal information only as necessary to perform their functions and are contractually required to handle it securely and in accordance with this policy.
Business Transfers
If Seald Healthcare, Inc. is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, personal information may be transferred as part of that transaction. We will notify you of any such change by updating this policy and, where required, seeking your consent.
Legal and Safety Requirements
We may disclose personal information when we believe in good faith that disclosure is necessary to comply with applicable law, legal process, or a valid governmental or regulatory request; to enforce our agreements; or to protect the rights, property, or safety of Seald Healthcare, our customers, or the public.
With Your Consent
We may share your information with other parties when you have provided explicit consent for us to do so.
6. HIPAA and Healthcare Data
Seald Healthcare provides a data security platform that healthcare organizations use to encrypt and control access to PHI. When customers use our platform in connection with PHI, Seald Healthcare may function as a business associate under HIPAA. In those circumstances, our handling of PHI is governed by the applicable Business Associate Agreement, not this Privacy Policy.
We do not collect, store, or process identifiable patient health information through our marketing website or general contact channels. If you believe PHI has been inadvertently submitted through our website, please contact us immediately at info@sealdhealthcare.com.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to maintain business records, and to comply with our legal obligations. When information is no longer needed, we delete or anonymize it in accordance with our data retention schedule. Factors that influence retention periods include the nature of the relationship (prospect vs. active customer), regulatory requirements, and the existence of any unresolved disputes or contractual obligations.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to recognize returning visitors, analyze site usage, and support our marketing activities. For a full description of the cookies we use and how to control them, please see our Cookie Policy.
9. Your Privacy Rights
Depending on your location, you may have rights with respect to your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct inaccurate or incomplete information.
- Deletion: The right to request that we delete your personal information, subject to certain exceptions.
- Portability: The right to receive your information in a structured, machine-readable format.
- Objection or restriction: The right to object to or request that we restrict certain processing activities.
- Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at info@sealdhealthcare.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing certain requests.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information as defined under the CCPA.
10. Security
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Our internal security practices include access controls, encryption in transit and at rest, and regular security assessments.
No method of transmission over the Internet or electronic storage is completely secure. While we apply commercially reasonable measures, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
11. Third-Party Links
Our website may contain links to third-party websites, integrations, or resources. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children's Privacy
Our website and services are directed at businesses and professionals and are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will delete it promptly.
13. International Data Transfers
Seald Healthcare, Inc. is based in the United States. If you are located outside the United States, your personal information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country. Where required by applicable law, we rely on approved transfer mechanisms such as Standard Contractual Clauses to facilitate international transfers of personal information.
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide notice through our website or by email. Your continued use of our website or services after the effective date of any update constitutes acceptance of the revised policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Seald Healthcare, Inc.
Email: info@sealdhealthcare.com
Website: sealdhealthcare.com